Last updated: 19 October 2026
This Privacy Policy explains how Runheng Windows & Doors (“Runheng”, “we”, “us”) collects, uses, stores and shares information when you visit www.runhengwindow.com (the “Website”) or submit an inquiry to us.
We process information on one or more of the following bases: your consent; necessity to respond to your inquiry or perform a contract; our legitimate business interests (such as responding to B2B inquiries, website security and improvement); and legal obligations.
We do not sell your personal information. To operate the Website and handle inquiries, we may share necessary information with: website hosting and maintenance providers; business email and email-delivery providers; Google Tag Manager/Google Analytics; Meta (Facebook); and professional advisers required for a quotation. We provide only the minimum information needed for the relevant service and require appropriate safeguards.
We may disclose information where required by law, court, regulator or customs authority, or where necessary to protect the rights and safety of Runheng, our customers or the public.
Our service providers may process information outside China. We use contracts, provider security terms or other applicable mechanisms to seek protection consistent with this Policy.
Inquiry records (including attachment names and correspondence) are generally kept for no more than 24 months after the last contact, unless a contract is entered into, a longer period is required by law, or you ask us to delete them. Uploaded drawings are used only for the relevant inquiry and quotation; after the notification email is sent, they are not retained long-term on the web server. Analytics and marketing data are retained according to the relevant provider’s default settings. Your cookie choice is stored locally in your browser for up to 180 days or until you clear browser data.
Subject to applicable law, you may request access to, correction or deletion of your personal information, restrict or object to processing, request portability, withdraw consent, or lodge a complaint with your local data-protection authority. Withdrawal does not affect the lawfulness of processing before withdrawal. Contact sales@runhengwindow.com; we will respond within a reasonable period.
We use HTTPS, access controls, data minimisation and spam protection. No internet transmission or storage is completely secure; please avoid sending sensitive personal information unrelated to your project.
The Website is intended for businesses and professional buyers, not for children under 16. We do not knowingly collect personal information from children.
We may update this Policy as our business or legal requirements change. The updated version will be posted on this page with its date. Data controller: Runheng Windows & Doors, operated by Jiangmen Runheng Metal Products Co., Ltd. (Hong Kong: King Hung Aluminium Engineering Co., Ltd.), No. 7 Jiangyu Road, Huicheng, Xinhui District, Jiangmen, Guangdong, China; email: sales@runhengwindow.com.